Frequently Asked Questions

Everything you need to know about your Sixta shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page includes a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment measurements provided.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay.

Are your garments sustainably made?

At Sixta, we prioritize ethical manufacturing and high-quality materials designed to last. We work closely with our suppliers to ensure fair labor practices and reduce environmental impact throughout our supply chain.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.